Terms & Conditions
Welcome to SoftStep.
These Terms & Conditions govern your use of our website and the purchase of products from our store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. General Information
SoftStep operates as an online retail store serving customers in the United Kingdom. We reserve the right to update or change these Terms & Conditions at any time.
2. Products & Availability
All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
We make every effort to display accurate product descriptions and images. However, minor variations may occur.
3. Pricing & Payment
All prices are displayed in GBP (£) and include applicable taxes, unless stated otherwise.
We accept secure payments through trusted third-party payment providers. SoftStep does not store payment card details.
4. Orders
Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse an order if necessary.
5. Delivery
Delivery times are estimates and may vary depending on location and external factors. We are not responsible for delays beyond our control.
6. Returns & Refunds
Our returns and refunds are governed by our Refund Policy, which forms part of these Terms & Conditions.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of SoftStep and may not be used without permission.
8. Liability
SoftStep shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
10. Contact
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: support@softstep.uk